Water where it shouldn't be? Start here.
A burst pipe can push hundreds of gallons into a home before you find it. The first 30 minutes decide how big the bill gets — here's exactly what to do, and how to reach a local pro fast.
Do these 4 things right now
- Shut off the main water valve. It's usually where the water line enters the house — basement wall, crawlspace, utility closet, garage, or near the water heater. Turn it clockwise (or the lever a quarter turn) until it stops.
- Keep away from water near outlets, cords or the electrical panel. If water is near anything electrical, shut off the breaker for that area only if you can reach the panel while standing somewhere dry. If not, stay out and call the utility or 911.
- Take photos and video before you clean. Your insurer will want to see the source, the standing water and damaged items.
- Get water out and air moving — towels, a wet vac, fans, open windows if it's not freezing — and call a licensed plumber to stop the leak for good.
Need a plumber or water cleanup crew tonight?
One call connects you with an available local provider — 24/7.
Free referral service. You talk to the provider directly and decide whether to hire them.
Local help by city
Each city page covers the local water utility, freeze history, permits, plumber licensing and typical costs where you live.
Guides
- Burst pipe: what to do, step by step — from finding the shut-off valve to the insurance claim.
- Frozen pipes: thaw them safely — what to do before a frozen pipe becomes a burst one.
- Water damage cost calculator — estimate cleanup and repair before anyone gives you a quote.
- Does homeowners insurance cover a burst pipe? — what's usually covered, what isn't, and how to avoid a denied claim.
How this site works
BurstPipeGuide is a referral service, not a contractor. We publish practical, locally researched guidance, and our phone line connects you with independent plumbing and water-damage providers who serve your area. Calling is free; we may be paid when you're connected. Read more in how this site works.